Happy about Customer Service?

Happy about Customer Service?
Author: Ken Welsh
Publisher: Happy About
Total Pages: 105
Release: 2008
Genre: Business & Economics
ISBN: 1600050948


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Welsh sets the framework for anyone anywhere to develop a level of customer service excellence which will differentiate any business from its competition.


Happy about Customer Service?
Language: en
Pages: 105
Authors: Ken Welsh
Categories: Business & Economics
Type: BOOK - Published: 2008 - Publisher: Happy About

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Welsh sets the framework for anyone anywhere to develop a level of customer service excellence which will differentiate any business from its competition.
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000
Language: en
Pages: 210
Authors: Pete Blackshaw
Categories: Business & Economics
Type: BOOK - Published: 2008-07-08 - Publisher: Crown Currency

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In today’s Internet-driven world, customers have more power than ever. Through what interactive marketing expert Pete Blackshaw calls "consumer-generated medi
Amaze Every Customer Every Time
Language: en
Pages: 249
Authors: Shep Hyken
Categories: Business & Economics
Type: BOOK - Published: 2013-09-03 - Publisher: Greenleaf Book Group

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You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business—in any market and any economy. Renowned customer experien
The Best Service is No Service
Language: en
Pages: 341
Authors: Bill Price
Categories: Business & Economics
Type: BOOK - Published: 2011-09-14 - Publisher: John Wiley & Sons

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In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wr
Strategic Customer Service
Language: en
Pages: 274
Authors: John A. GOODMAN
Categories: Business & Economics
Type: BOOK - Published: 2009-05-13 - Publisher: AMACOM Div American Mgmt Assn

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The success of any organization depends on high-quality customer service. But for companies that strategically align customer service with their overall corpora