Government That Works
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Government That Works
Author | : John Bernard |
Publisher | : |
Total Pages | : 396 |
Release | : 2015-01-05 |
Genre | : Business & Economics |
ISBN | : 9780990726517 |
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Government That Works, The Results Revolution in the States, is the story of public servants at every level of state government, across the nation, who are transforming government. With real-world, hands-on stories from states including in part Oregon, Michigan, Maryland, Colorado, Tennessee, Washington, and New Mexico, the book chronicles the emerging best practices in results-driven government. Government That Works includes practical tools in use to implement sweeping cultural change by shifting the system of management from one that is reactionary to a system driven by clear goals and specific measures that gauge progress. The book addresses how a management system is what coalesces everything from being customer driven, to lean, and balanced scorecards, to regulatory reform, project management and employee engagement.
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