Essentials Of Fire Department Customer Service
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Essentials of Fire Department Customer Service
Author | : Alan V. Brunacini |
Publisher | : Fire Protection Publication |
Total Pages | : 0 |
Release | : 1996 |
Genre | : Fire departments |
ISBN | : 9780879391270 |
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Writing in a humorous conversational style, Chief Alan Brunacini explains the application of common-sense customer service concepts to the fire service. Essentials of Fire Department Customer Service is basic reading for every firefighter, officer, and administrator.
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