E Service Intelligence
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E-Service Intelligence
| Author | : Jie Lu |
| Publisher | : Springer |
| Total Pages | : 713 |
| Release | : 2007-03-09 |
| Genre | : Technology & Engineering |
| ISBN | : 354037017X |
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Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. This book offers a thorough introduction and systematic overview of the new field e-service intelligence. It covers the state-of-the-art of e-service intelligence including both theorems and applications, and a broad range of topics are discussed.
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