Developing Quality Technical Information
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Developing Quality Technical Information
Author | : Michelle Carey |
Publisher | : Pearson Education |
Total Pages | : 612 |
Release | : 2014 |
Genre | : Computers |
ISBN | : 0133118975 |
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Drawing on IBM's unsurpassed technical communications experience, readers discover today's best practices for meeting nine quality characteristics: accuracy, clarity, completeness, concreteness, organization, retrievability, style, task orientation, and visual effectiveness. Packed with guidelines, checklists, and before-and-after examples, Developing Quality Technical Information, Third Edition is an indispensable resource for the future of technical communication.
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