Delivering Knock Your Socks Off Service
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Delivering Knock Your Socks Off Service
Author | : Ron Zemke |
Publisher | : AMACOM Div American Mgmt Assn |
Total Pages | : 196 |
Release | : 2003 |
Genre | : Business & Economics |
ISBN | : 9780814407653 |
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Outlines the skills and techniques of providing superior customer service.
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