Delivering Knock Your Socks Off Service

Delivering Knock Your Socks Off Service
Author: Ron Zemke
Publisher: AMACOM Div American Mgmt Assn
Total Pages: 196
Release: 2003
Genre: Business & Economics
ISBN: 9780814407653


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Outlines the skills and techniques of providing superior customer service.


Delivering Knock Your Socks Off Service
Language: en
Pages: 196
Authors: Ron Zemke
Categories: Business & Economics
Type: BOOK - Published: 2003 - Publisher: AMACOM Div American Mgmt Assn

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Outlines the skills and techniques of providing superior customer service.
Managing Knock Your Socks Off Service
Language: en
Pages: 250
Authors: Chip Bell
Categories: Business & Economics
Type: BOOK - Published: 2013-05-01 - Publisher: AMACOM

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You may have your industry’s most prolific product or service in the marketplace, but your customers’ loyalty and checkbooks will only go as far as your cus
Knock Your Socks Off Service Recovery
Language: en
Pages: 232
Authors: Ron Zemke
Categories: Business & Economics
Type: BOOK - Published: 2000 - Publisher: Amacom Books

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Based on the popular, breezy approach of the Knock Your Socks Off Service series, the authors provide managers with an upbeat primer on creating a first-class r
101 Activities for Delivering Knock Your Socks Off Service
Language: en
Pages: 382
Authors: Performance Research Associates
Categories: Business & Economics
Type: BOOK - Published: 2009-06-17 - Publisher: AMACOM Div American Mgmt Assn

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Today’s customers are demanding service that is faster, better, and more personalized than ever before. How can organizations ensure that they are prepared to
Knock Your Socks Off Selling
Language: en
Pages: 224
Authors: Jeffrey H. Gitomer
Categories: Business & Economics
Type: BOOK - Published: 1999 - Publisher: Amacom Books

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The successful "Knock Your Socks Off" (KYSO) formula for wowing customers is back, adapted into a surefire strategy for winning sales by the illustrious consult