Dealing with the Customer from Hell
Language: en
Pages: 152
Authors: Shaun Belding
Categories: Customer relations
Type: BOOK - Published: 2005 - Publisher:

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"'Dealing with the customer from hell' provides realistic, proven strategies for working with those 'special people' who drive you mad. It identifies the variou
Winning with the Customer from Hell
Language: en
Pages: 231
Authors: Shaun Belding
Categories: Business & Economics
Type: BOOK - Published: 2004 - Publisher: ECW Press

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Annotation Realistic, practical, and compelling anecdotal solutions are offered here for countering belligerent, abusive, and condescending customers. This book
Dealing with the Customer from Hell
Language: en
Pages: 0
Authors: Shaun Belding
Categories: Customer relations
Type: BOOK - Published: 2005 - Publisher:

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"'Dealing with the customer from hell' provides realistic, proven strategies for working with those 'special people' who drive you mad. It identifies the variou
Clients from Hell: A Collection of Anonymously-Contributed Client Horror Stories from Designers
Language: en
Pages: 150
Authors: Anonymous
Categories: Design
Type: BOOK - Published: 2010-12 - Publisher:

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A cult phenomenon among those who work in graphic, print and web design - and those lucky enough to have discovered the namesake blog - Clients From Hell has be
Dealing with the Boss from Hell
Language: en
Pages: 0
Authors: Shaun Belding
Categories: Managing your boss
Type: BOOK - Published: 2005 - Publisher:

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'Dealing With The Boss From Hell' is a survival guide, with real-life strategies, for dealing with a difficult person in charge, including advice on how to stan