Customer Intimacy

Customer Intimacy
Author: Fred Wiersema
Publisher: Claremont
Total Pages: 221
Release: 1998
Genre: Customer relations
ISBN: 9780006388395


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Originally published in 1987, this paperback, from the author of THE DISCIPLINE OF MARKET LEADERS demonstrates how companies can profit from establishing more co-operative customer-supplier relationships and describes how customer intimacy works, how to implement it and what pitfalls to look out for. Illustrated with examples from top companies.


Customer Intimacy
Language: en
Pages: 221
Authors: Fred Wiersema
Categories: Customer relations
Type: BOOK - Published: 1998 - Publisher: Claremont

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Originally published in 1987, this paperback, from the author of THE DISCIPLINE OF MARKET LEADERS demonstrates how companies can profit from establishing more c
Customer Intimacy
Language: en
Pages: 221
Authors: Fred Wiersema
Categories: Consumers
Type: BOOK - Published: 1998 - Publisher:

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One in three of today's market-leading companies are making use of the practices which bestselling author Fred Wiersema calls 'customer intimacy'. Customer-inti
Customer Intimacy
Language: en
Pages: 221
Authors: Fred Wiersema
Categories: Customer relations
Type: BOOK - Published: 1996 - Publisher:

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Originally published in 1987, this paperback, from the author of THE DISCIPLINE OF MARKET LEADERS demonstrates how companies can profit from establishing more c
The Loyalty Leap for B2B
Language: en
Pages: 110
Authors: Bryan Pearson
Categories: Business & Economics
Type: BOOK - Published: 2013-07-09 - Publisher: Penguin

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The bestselling author of The Loyalty Leap applies the principles of customer intimacy to a business-to-business context. Since the publication of New York Time
The Discipline of Market Leaders
Language: en
Pages: 175
Authors: Michael Treacy
Categories: Business & Economics
Type: BOOK - Published: 2007-03-20 - Publisher: Basic Books

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The classic bestseller outlining tactics for any business striving to achieve market dominance What does your company do better than anyone else? What unique va