Customer Experience 30
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Managing the Customer Experience
| Author | : Shaun Smith |
| Publisher | : Pearson Education |
| Total Pages | : 284 |
| Release | : 2002 |
| Genre | : Business & Economics |
| ISBN | : 9780273661955 |
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You need loyal customers, not just satisfied ones. Managing the Customer Experience: Turn Customers Into Advocatesshows you how to manage your customer experience and reap the rewards.
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