Call Center Benchmarking
Download and Read Call Center Benchmarking full books in PDF, ePUB, and Kindle. Read online free Call Center Benchmarking ebook anywhere anytime directly on your device. We cannot guarantee that every ebooks is available!
Call Center Benchmarking
Author | : Jon Anton |
Publisher | : Purdue University Press |
Total Pages | : 94 |
Release | : 2000 |
Genre | : Business & Economics |
ISBN | : 9781557532152 |
Download Call Center Benchmarking Book in PDF, Epub and Kindle
Executives are starting to recognize the potential of the call centre as a significant revenue generator, perhaps one of the surest investments they can make in enhancing and creating customer value and bottom-line profits. This guide describes in practical terms the ins and outs of benchmarking.
Call Center Benchmarking Related Books
Language: en
Pages: 94
Pages: 94
Type: BOOK - Published: 2000 - Publisher: Purdue University Press
Executives are starting to recognize the potential of the call centre as a significant revenue generator, perhaps one of the surest investments they can make in
Language: en
Pages:
Pages:
Type: BOOK - Published: 1996 - Publisher:
Language: en
Pages: 312
Pages: 312
Type: BOOK - Published: 1997 - Publisher: ICMI Inc.
This is the only book available today that provides a very readable, step-by-step guide for managing an incoming call center. The book combines theory with prac
Language: en
Pages: 372
Pages: 372
Type: BOOK - Published: 2005 - Publisher: Purdue University Press
Written by authorities on the call center industry, this book brings to light the strategic importance of call centers in today's business world. As interaction
Language: en
Pages: 234
Pages: 234
Type: BOOK - Published: 2023-05-26 - Publisher: Association for Talent Development
What's your strategy to remain competitive? Trainers realize that recruiting the right people with the right skills and providing them with great training is ke