Building a Service Culture

Building a Service Culture
Author:
Publisher: Gower Publishing Company, Limited
Total Pages: 160
Release: 1999-01-01
Genre: Business planning
ISBN: 9780566081392


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This text introduces a customer service programme that has been applied, refined and customized in many top businesses. It explains in practical terms how you can build a service culture into your business.


Building a Service Culture
Language: en
Pages: 160
Authors:
Categories: Business planning
Type: BOOK - Published: 1999-01-01 - Publisher: Gower Publishing Company, Limited

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This text introduces a customer service programme that has been applied, refined and customized in many top businesses. It explains in practical terms how you c
The Service Culture Handbook
Language: en
Pages: 188
Authors: Jeff Toister
Categories:
Type: BOOK - Published: 2017-03-23 - Publisher:

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Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively s
Uplifting Service
Language: en
Pages: 0
Authors: Ron Kaufman
Categories: Business & Economics
Type: BOOK - Published: 2012 - Publisher:

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Kaufman takes you on a journey into the new world of service. Learn how the world's leading companies have changed the game, and how you can successfully follow
Leading Libraries
Language: en
Pages: 272
Authors: Wyoma vanDuinkerken
Categories: Language Arts & Disciplines
Type: BOOK - Published: 2015-05-01 - Publisher: American Library Association

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This valuable resource gathers the principles and best practices of leadership, and points the way towards creating a service culture that makes every staff mem
HBR's 10 Must Reads on Building a Great Culture (with bonus article
Language: en
Pages: 199
Authors: Harvard Business Review
Categories: Business & Economics
Type: BOOK - Published: 2019-11-12 - Publisher: Harvard Business Press

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You can change your company's culture. Organizational culture often feels like something that has a life of its own. But leaders are the stewards of a company's