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Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service.
Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputat
Welcome to the Parker Palm Springs, where you’ll experience a delightful time away, filled with everything you’d expect from a sunny, California vacation. T
A thought-provoking meditation on food, family, identity, immigration, and, most of all, hospitality--at the table and beyond--that's part food memoir, part app
(Faber Piano Adventures ). FunTime Piano Disney features contemporary and classic Disney hits arranged for the Level 3A-3B pianist. Students jazz it up with swi