Art Of The Apology
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Art of the Apology
Author | : Lauren M. Bloom |
Publisher | : |
Total Pages | : 0 |
Release | : 2014 |
Genre | : Apologizing |
ISBN | : 9781937075002 |
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Maybe you can't make things right, but you can apologize, and hope for forgiveness. Bloom examines the value and power of apologizing. She identifies the six essential elements of any effective apology-- and the thirteen most common ways to botch it.