42 Rules For Outsourcing Your Call Center
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42 Rules for Outsourcing Your Call Center
Author | : Geoffrey A. Best |
Publisher | : Happy About |
Total Pages | : 140 |
Release | : 2011-09-29 |
Genre | : Business & Economics |
ISBN | : 1607730693 |
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Annotation A foundation for anyone considering outsourcing their call center, this volume provides a path for companies outsourcing their first call center with a logical sequence of steps for moving an existing operation to an outsourced organization.
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Nowadays just about anything can be outsourced. From telemarketing to inventory management, collecting receivables to answering the phone, email account hosting