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Indian call centre employees work through the night, sleep during the day, and listen to foreign voices in accented tongues over transnational telephone connections. Through a description of the nightly and daily lives of call centre workers in the university town of Pune, India, 1–800–Worlds engages with the complex negotiations that underlie the ostensible success of new service economies. As the author shows, the call centre industry is neither insular nor singular but offers a set of symptoms that can help read changing forms of urban Indian middle-classness.
Indian call centre employees work through the night, sleep during the day, and listen to foreign voices in accented tongues over transnational telephone connect
"Olivier Bernier's richly detailed, engaging, and elegant books offers a splendid refresher course on a pivotal moment in world history - the dawn of the modern
A History of the Islamic World, 600–1800 supplies a fresh and unique survey of the formation of the Islamic world and the key developments that characterize t
Prophecy and millennial speculation are often seen as having played a key role in early European engagements with the new world, from Columbus’s use of the pr
In recent years, schools have started introducing more inclusive syllabi emphasizing the works and ideas of previously overlooked or underrepresented writers. R
